Who’s Minding Fluffy?

A cat and two dogs.

Who’s Minding Fluffy?

A series of incidents have left the families of pets concerned about the welfare of their animals when handing them over to groomers, trainers, pet-sitting and boarding facilities, due to reported injuries and some fatalities in the past.

Should we allow just anyone to obtain a business license, hang a shingle, and declare themselves an “expert?” The following guidelines can help in making informed decisions ensuring the well-being of beloved companions when seeking who is trustworthy, responsible service providers:

  1. Ask friends, family, and local veterinarians for recommendations and…
    • Check online reviews and ratings on Google, Yelp, or specialized pet service directories.
    • Check for certification by reputable organizations or for relevant training.
    • Check for memberships in professional associations relating to pet care.
  2. Visit facilities to assess cleanliness, safety, and overall atmosphere and…
    • Observe how staff interact with pets and ask questions about their experience and training;
    • Ask if there are working cameras on premises and if any monitoring is accessible to pet parents;
    • Inquire about policies regarding pet handling, safety protocols, and emergency procedures;
  3. Choose providers who communicate openly and effectively about their services, pricing, and any potential risks or limitations; and…
    • Ensure they provide clear instructions or guidelines for pet parents regarding any requirements.
    • Ensure the facility requires proof of up-to-date vaccinations and health checks for all pets;
    • Ask about sanitation practices, including cleaning schedules and procedures for preventing the spread of illnesses.
  4. Consider starting with a trial session or short-term boarding stay to evaluate the compatibility between your pet and the service provider;
  5. Pay attention to your instincts and your pet’s behavior. If something feels off or your pet seems uncomfortable, consider seeking alternative options.
  6. Regularly assess the quality of services and the well-being of your pet during grooming, training sessions, or boarding stays; and…
  7. Stay informed about any changes in staff, policies, or facilities that may affect your decision to continue patronage.

Animal Protection Affiliates who has asked Clark County Commissioners to regulate these businesses. Interested readers can contact them or officials in other jurisdictions to urge the same.


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